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Privacy Policy

Effective Date: August 1, 2025

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1. Introduction

Welcome to campibiza.com (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services related to campervan rentals on Ibiza.

 

2. Information We Collect

a. Personal Information

When you use our website or book a campervan, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Payment information (processed via secure third-party payment providers)

  • Driver’s license details (for rental verification)

  • Rental details (dates, vehicle type, location)

 

b. Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Usage data via cookies and analytics tools (e.g., Google Analytics)

 

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process campervan bookings and payments

  • To communicate with you about your reservation

  • To verify your identity and driving eligibility

  • To improve our website and services

  • For legal and accounting obligations

  • To send promotional emails (only with your consent)

 

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contractual necessity: To fulfill your campervan rental.

  • Legal obligation: To comply with laws and regulations.

  • Consent: For marketing communications.

  • Legitimate interests: To improve our services and website security.

 

5. Sharing Your Information

We may share your data with:

  • Payment providers (e.g., Stripe or PayPal)

  • Insurance companies (for rental coverage)

  • Service partners (e.g., cleaning or maintenance providers)

  • Government authorities (only when legally required)

We never sell or rent your personal data to third parties.

 

6. Data Retention

We retain your personal data only as long as necessary for rental services, legal compliance, and our legitimate business interests. Typically, booking information is kept for 7 years due to tax and legal obligations.

 

7. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze website usage. You can manage cookie preferences via your browser settings. For detailed information, please see our [Cookie Policy].

 

8. Your Rights (EU/EEA Residents)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to processing or request restriction

  • Data portability

  • Withdraw consent at any time (for marketing)

To exercise your rights, contact us at info@campibiza.com.

 

9. Data Security

We take reasonable measures to protect your personal data against unauthorized access, alteration, or loss, including encryption, secure servers, and access controls.

 

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We recommend reviewing it periodically.

 

12. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:
CAMP IBIZA

Email: info@campibiza.com
Website: www.campibiza.com

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