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FAQ

Here, you'll find all the asked questions about renting a camper van with CampIbiza. Whether you're curious about our fleet, booking process, or rental policies, we have the answers to ensure your is smooth and enjoyable. Explore our FAQs to get all the information you need for your adventure!

  • What amenities are included in the campervan?
    Our campervans come equipped with a kitchenette, sleeping area, and bathroom facilities. We also provide basic kitchen utensils, bedding, and cleaning supplies to make your stay comfortable.
  • What should I do if I have an issue with the campervan during my trip?
    If you encounter any issues with the campervan during your trip, please contact our support team immediately. We provide 24/7 assistance to ensure your trip goes smoothly.
  • How should I clean the campervan before returning it?
    Before returning the campervan, please ensure it is cleaned to the same standard as when you picked it up. This includes emptying the waste tanks, cleaning the kitchen area, and removing all personal belongings. Failure to do so may result in additional cleaning fees.
  • Is there a security deposit required for renting a campervan?
    Yes, a security deposit is required when renting a campervan. The deposit amount will be held on your credit card and released upon the safe return of the vehicle in its original condition. Any damages or excessive cleaning required will be deducted from the deposit.
  • What is the process for picking up the campervan?
    To pick up the campervan, please visit our designated pick-up location at the scheduled time. Our team will provide a thorough orientation on the vehicle's features and answer any questions you may have. Please bring your booking confirmation and a valid driver's license.
  • Where can I park and stay overnight in the campervan?
    You can park and stay overnight in designated campervan sites and campgrounds across Ibiza. It is important to follow local regulations and avoid parking in restricted areas. Our team can provide recommendations for the best spots to stay during your trip.
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